Jeff MyTime: Ultimate Guide To Jefferson Health’s Employee Scheduling & Payroll Portal (2026 Edition)

Disambiguation Note: This operational guide is designed exclusively for employees, clinical staff, and administrators of Jefferson Health and Thomas Jefferson University seeking to navigate the Jeff MyTime employee portal. If you are a patient looking to manage your medical appointments, please access the MyChart patient portal instead.

Managing shift schedules, approving timecards, and requesting paid time off (PTO) are core administrative tasks for the tens of thousands of healthcare professionals operating across the Jefferson Health network. To streamline these operational workflows, Jefferson Health utilizes Jeff MyTime, an enterprise-grade scheduling and time-tracking system powered by UKG Dimensions (formerly Kronos).

Whether you are a registered nurse at Thomas Jefferson University Hospital in Center City Philadelphia, an allied health professional in Abington, or an administrative team member in South Jersey, mastering this portal is vital to ensuring accurate payroll processing and balanced shift coverage. This technical guide outlines the system configurations, remote access protocols, troubleshooting workflows, and operational updates active for the 2026 fiscal year.

Navigating the 2026 Jeff MyTime Portal: System Overview and UKG Dimensions Integration

As Jefferson Health continues its regional expansion, the organization relies on Jeff MyTime to unify labor metrics, compliance standards, and shift equity. The platform integrates directly with Workday (the system of record for HR and benefits) and Epic (which correlates clinical shift coverage with patient acuity data).

The backend architecture of Jeff MyTime utilizes the UKG Dimensions cloud-native framework. This ensures that scheduling practices adhere strictly to both local labor laws and healthcare compliance metrics, such as mandatory rest periods, maximum consecutive shift limits, and overtime thresholds.

For the clinical workforce, the system features automated shift bidding and self-scheduling modules designed to reduce burnout. It allows staff nurses to claim open shifts based on seniority, specialization, and departmental needs, all while maintaining compliance with regional nurse-to-patient staffing ratio guidelines.

How to Access Jeff MyTime: Direct Login and Mobile App Configuration

Accessing Jeff MyTime varies depending on whether you are logged into a workstation connected to the secure Jefferson Health intranet (campus network) or accessing the platform remotely from a personal device.

Web Access via Enterprise Single Sign-On (SSO)

For desktop and laptop access, employees must use the dedicated enterprise portal.

1. On-Campus Access: If you are using a secure, physical workstation within a Jefferson facility, navigate to the internal intranet homepage (JeffConnect) and select the Jeff MyTime link. You will be automatically logged in via active directory tokenization.
2. Off-Campus/Remote Access: To access the system from home or on a public network, open a secure web browser and navigate to the official external login portal. You must have your Campus Key (e.g., abc123) and active password ready.
3. Multi-Factor Authentication (MFA): Remote web login strictly mandates secondary verification. Jefferson Health utilizes PingID as its primary MFA application. Once you enter your credentials, a push notification will be sent to your registered mobile device to authorize the session.

Configuring the UKG Dimensions Mobile App

For on-the-go shift management, the UKG Dimensions mobile application offers the fastest interface. Use the following steps to configure the app on iOS or Android devices:

1. Download the UKG Dimensions app from the Apple App Store or Google Play Store.
2. Upon launching the app, you will be prompted to enter the unique Jefferson Tenant URL.
3. Enter the official enterprise tenant domain provided by the Jefferson IS Help Desk (typically configured as a direct federated SSO pathway matching the current active server nodes for 2026).
4. Select Proceed, which redirects you to the standard Jefferson Health identity provider login screen.
5. Enter your Campus Key and password, and approve the PingID verification request.

Step-by-Step Guide to Key Features on Jeff MyTime

To prevent payroll discrepancies, employees must execute specific tasks within strict operational windows. Below are standard workflows for the most critical platform features.

1. Reviewing and Approving Your Timecard

Timecard approval is a mandatory bi-weekly task. Employees must verify the accuracy of their recorded hours before supervisors submit the final payroll to the central processing office.

• Log into Jeff MyTime and select the My Timecard widget from the home dashboard.
• Use the date dropdown menu to select the Previous Pay Period to verify completed shifts.
• Check for missed punches, denoted by a red indicator box around the specific clock-in or clock-out time.
• If all hours, shift differentials, and charge nurse allocations are correct, click the Approve Timecard button at the top of the screen.
• Once clicked, the timecard status changes to green, locking the card from further employee edits while allowing supervisory sign-off.

2. Requesting Paid Time Off (PTO)

PTO requests must be submitted through the portal to ensure correct tracking against accrual rates and departmental coverage thresholds.

• Navigate to the My Calendar section of the portal.
• Click on Request Time Off and select your specific accrual bucket (e.g., PTO, Sick, Personal, or FMLA-approved leave).
• Select the start date, end date, and duration type (e.g., Full Day, Half Day, or Specific Hours).
• Review your remaining accrual balance displayed at the bottom of the request screen to confirm you have sufficient hours accrued for the dates requested.
• Click Submit. The system automatically routes the request to your designated supervisor, and you will receive an automated notification once approved or denied.

3. Swapping Shifts and Self-Scheduling

For departments utilizing self-scheduling, the platform acts as a digital bulletin board for shift equity.

• To swap a shift, locate your scheduled day on the calendar and click the action icon.
• Select Swap Shift to search for an eligible colleague, or click Post to Staff Pool to make the shift available to any qualified unit member.
• If requesting a direct swap, the recipient must log in to their Jeff MyTime portal to accept the proposal.
• Once accepted by the colleague, the transaction is routed to the unit manager for final clinical and compliance approval.

Troubleshooting Common Jeff MyTime Access and Authentication Errors

System disruptions or user errors can occasionally block access to timekeeping resources. The following diagnostic protocols help resolve the most common system errors.

Mandatory Security Protocol

To safeguard employee personal data and prevent unauthorized modification of direct deposit settings, the Jefferson Information Security team strictly prohibits sharing your Campus Key or PingID credentials with any peer, supervisor, or administrative assistant. The IS Help Desk will never ask for your password over the phone or via email. If you suspect your account is compromised, you must immediately report the incident to the Security Operations Center.

Missed Punch and Red Box Flags

If you fail to badge in or out due to a physical badge reader error or a mobile app sync failure, your timecard will display a red indicator. To correct this:

1. Click on the cell containing the missing punch.
2. Select Edit Punch and enter the exact estimated time of your shift arrival or departure.
3. Add a mandatory comment from the dropdown list (e.g., "Forgot Badge," "Reader Malfunction," or "Approved Off-Unit Activity").
4. Submit the edit. Your supervisor must review and approve this correction before the pay period closes.

PingID MFA Out of Sync

If your PingID app does not receive push notifications or generates invalid passcodes:

1. Ensure your mobile device is connected to a stable cellular network or the secure "Jefferson-Guest" Wi-Fi network.
2. Check that your device’s system time is set to update automatically; out-of-sync system clocks are the leading cause of MFA validation failures.
3. If you recently replaced your mobile device, you must register the new hardware token by logging into the self-service security portal while on the campus network or by calling the IS Help Desk.

Frequently Asked Questions (FAQs)

How do I reset my Jeff MyTime login credentials?

You can reset your credentials by visiting the self-service password reset portal on the Jefferson Health website or calling the IS Help Desk. Because the platform uses federated single sign-on, your password is the same as your Campus Key password used for Epic, Workday, and enterprise email.

Why does my timecard show a "Locked" status?

Your timecard locks once your supervisor or the central payroll department begins processing payroll for the active period. If you detect an error on a locked timecard, you cannot edit it yourself; instead, you must submit an official Payroll Correction Form to your department's timekeeper.

Can I clock in from my phone when working remotely?

Mobile clock-ins are restricted based on your job profile and geofenced parameters. If your role is authorized for remote clock-ins, you must enable location services for the UKG Dimensions app to verify that you are within your designated work zone.

Where can I view my historical pay stubs and tax documents?

While Jeff MyTime tracks your actual hours worked, financial documents are managed in Workday. You must log into your Workday account to view pay stubs, update direct deposit information, or download tax forms.

What is the deadline for approving my bi-weekly timecard?

Timecards must be reviewed and approved by the employee by 11:59 PM on the second Saturday of the active pay period. Supervisors must complete their secondary approvals by noon on the following Sunday to ensure on-time payment distribution.

Optimizing Your Workforce Workflow at Jefferson Health

Accurate time tracking is essential to maintaining the high operational standards of Jefferson Health. By proactively logging into Jeff MyTime at the end of each shift, resolving missed punches immediately, and verifying accrual metrics ahead of scheduled time off, you help prevent payroll delays and maintain unit compliance. For complex scheduling problems or structural errors on your timesheet, always contact your unit's administrative director or your HR business partner for targeted assistance.